Fixing Sync Errors

Common sync issues and how to resolve them.

"Connection Lost" Error

Cause: Integration authorization expired

Solution:

1. Go to Integrations

2. Find the affected channel

3. Click Reconnect

4. Re-authorize the connection

"SKU Mismatch" Warning

Cause: Products can't be matched between systems

Solution:

1. Open Integrations > Mapping

2. Review unmapped products

3. Manually match or create mappings

"Rate Limited" Error

Cause: Too many API requests

Solution:

Wait 15 minutes and retry

Consider reducing sync frequency

Contact support for rate limit increase