Check the connection
Confirm that authorization is active and that the required provider scopes remain granted.
Review mapping exceptions
Resolve unmapped SKUs, locations, accounts, and fulfillment references before retrying dependent events.
Inspect the event record
Use the event status, provider reference, attempt history, and error detail to identify the failed step.
Retry under control
Correct the source issue first, then use the supported retry action. Preserve the existing event identity so idempotency controls can prevent duplicate posting.