Resolving Inventory Discrepancies

When your counts don't match, here's how to fix it.

Identifying Discrepancies

Run a discrepancy report:

1. Go to Reports > Inventory Audit

2. Select date range

3. Choose warehouses

4. Generate report

Common Causes

Unfulfilled orders: Stock reserved but not shipped

Pending receipts: Purchased but not received

Sync delays: Integration lag time

Physical count errors: Miscounts during audit

Adjustment Process

1. Document the discrepancy

2. Investigate root cause

3. Create an adjustment:

- Inventory > Adjustments - Select reason code - Enter quantity change - Add notes for audit trail