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Troubleshooting

Resolve Inventory Differences

Trace reservations, receipts, fulfillments, transfers, and counts before posting an adjustment.

Updated 2026-08-09inventory, discrepancy, cycle-count

Compare the right quantities

Separate physical on-hand, reserved, allocated, in-transit, and available-to-sell quantities.

Trace inventory events

Review receipts, fulfillments, refunds, transfers, assemblies, and prior adjustments for the SKU and location.

Count the location

Open a cycle count or reconciliation task and record the observed quantity with supporting notes.

Post an explained adjustment

Use an adjustment only after the cause is understood. Choose a reason code and preserve the evidence required for the audit trail.

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