How can we help you?

Search our knowledge base or browse categories below

Browse by Category

Video Tutorials

Frequently Asked Questions

How do I reset my password?
Click "Forgot Password" on the login page. Enter your email address and we'll send you a reset link.
Can I import products from a spreadsheet?
Yes! Go to Products > Import and download our CSV template. Fill it out and upload to bulk import products.
How often does inventory sync with my channels?
Real-time sync is available on Professional and Enterprise plans. Starter plans sync every 15 minutes.
Which e-commerce platforms do you integrate with?
We support Shopify, Amazon, eBay, WooCommerce, BigCommerce, Etsy, Walmart, and more. Check our Integrations page for the full list.
How do I set up low stock alerts?
Go to Settings > Notifications and configure your low stock threshold. You can set global or per-product thresholds.

Select a category above to see related FAQs

Still need help?

Can't find what you're looking for? Our support team is ready to assist you.

Contact Support